Effective Date: 07/30/2025
PayWell Home Care
Website: https://www.paywellhomecare.com

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1. Introduction

At PayWell Home Care (“we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, submit a contact form, or otherwise interact with us online.

By using our website, you consent to the practices described in this policy.

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2. Information We Collect

We may collect the following types of information:

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a. Personal Information

Information you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Address

• Information related to home care needs (e.g., services interested in)

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b. Automatically Collected Data

When you visit our website, we may collect:

• IP address

• Browser type and version

• Pages you visit and time spent

• Device type

• Referral source

We may use cookies and similar technologies for analytics and performance tracking (e.g., Google Analytics).

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3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries or requests

• Provide information about our services

• Schedule consultations or assessments

• Improve our website and marketing efforts

• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

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4. Sharing of Information

We may share your information with:

• Authorized employees or contractors involved in your care or request

• Case managers, county agencies, or health plans (only with your consent or as permitted by law)

• Technology providers that support our website (e.g., secure hosting services)

• Legal authorities, if required by law, subpoena, or in connection with fraud or harm prevention

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5. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we work to maintain a high standard of privacy protection.

6. HIPAA Compliance (If Applicable)

If you are a client or potential client and we collect or receive protected health information (PHI), we comply with the Health Insurance Portability and Accountability Act (HIPAA). This includes proper use, disclosure, and safeguarding of your PHI, as outlined in our internal Privacy and Procedures Manual.

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7. Your Choices and Rights

You may:

• Request access to or correction of your personal information

• Ask us to delete your data (subject to legal requirements)

• Opt-out of marketing communications

• Revoke previously granted consent (where applicable)

To exercise your rights, email us at info@paywellhomecare.com or call 651-677-2870.

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8. Third-Party Links

Our website may contain links to external sites we do not control. We are not responsible for the content or privacy practices of those sites.

 

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

 

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site after changes constitutes your agreement to the revised policy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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PayWell Home Care
Email: info@paywellhomecare.com
Phone: 651-677-2870