Supporting Our Clients & Caregivers Wherever They Go

Whether your client is traveling for a family event, medical treatment, or just a relaxing getaway, PayWell supports caregivers who continue providing essential care during vacation trips. Our caregivers can get paid while traveling with their clients, ensuring continuity of care and peace of mind for everyone involved.

How to Start Services with PayWell Home Care

01

Contact us online or by phone, and we will contact you and walk you through everything.

02

We’ll help you complete the necessary paperwork, including consent, ROI, or transfer forms if you're switching from another agency.

03

We coordinate with your county or health plan to handle assessments, approvals, or transfers and keep you updated every step of the way.

04

Once approved, you choose your caregiver and we begin services right away, no delays, no confusion.

Contact Us and Book Your Next CareAway Vacation

FAQS

Yes. All caregivers receive orientation, ongoing training, and clear guidance so they feel confident and prepared from day one.
No problem. Your comfort is our priority. If you ever want to make a change, we’ll handle it with care and respect.
AxisCare tracks clock-in and clock-out times with GPS, so you can trust your caregiver is where they need to be, on time.
Yes! Through CareAway, caregivers can continue getting paid if they provide care while traveling with their client (with pre-approval and documentation).
By taking care of our caregivers. We believe when they feel appreciated and empowered, they provide compassionate, reliable, and consistent care every day.

Because we care for our caregivers as much as our clients. When caregivers feel supported, respected, and well-paid, everyone wins.
Yes. We offer competitive pay, bonuses, and incentives, because when caregivers feel valued, they give their best to the people they serve.
Absolutely. We support client-directed care and will guide you in choosing the caregiver that’s right for your needs, even a family member.
Yes. We use AxisCare, a caregiver-friendly app that makes clocking in/out, viewing schedules, and tracking care simple and stress-free.
Our team is always here. Caregivers are never left on their own. We provide full support, every step of the way.

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Must Be a PayWell Home Care Client
Not with us yet? It’s fast and easy to transfer your services. Contact us and we’ll guide you through every step.
You Must Be Actively Providing Care
You’ll only be paid if you’re actively caring for your client during the vacation, just like you do at home.
Travel Must Be Approved First
All trips must be pre-approved by PayWell Home Care. Let us know before you go to ensure continued payment.
Keep Good Records
Submit accurate time logs, daily care notes, and your travel location details during the trip.
Not All Services Qualify
Certain services, such as Homemaker or Adult Companion, may not be eligible, eligibility depends on your specific waiver or program guidelines.